FAQ
Where are you located?
296 W. Ridge PikeSuite #LL102Royersford, PA 19468
What are your office hours?
We provide weekday appointments by need and have flexible options into the weekend, as well.
We try to respond to all contacts within 24 hours.
How long is a session?
How do I start therapy with you?
Email us at lifeinbalanceservices@gmail.com to schedule a free 15-minute consultation. During this call, we’ll recommend appropriate next steps.
How do I pay?
We accept Venmo, Health Savings account (HSA), Flexible Spending Account (FSA), and all major credit cards.
We can also send you a text using IVY Pay, through which you can input your payment, or you can accept the charge card input through our patient portal.
Do you accept insurance?
We take Aetna, Meritan Health, Highmark, Blue Cross Blue Shield, Amerihealth Administrators, and United healthcare/Optum in Pennsylvania.
All other plans consider us an out-of-network provider, but we can provide you with a superbill if needed.
We encourage you to reach out to your insurance about this process.
What is a free 15-minute complimentary consultation?
This time will allow us to get to know each other. We learn what brings you to therapy, and you can ask questions you may have. It will also let us know that we’re a good match.
When finishing the call, you can decide if therapy is for you.
We can then schedule your first session.
What ages do you work with?
We work with people ages 14 and up.
What happens in session?
You set the pace. We engage in a dialogue to understand and resolve your recent concerns.
Together, we’ll discover some core issues, and you’ll learn actual tools to use in your everyday life.
Soon, your outlook will change, and you’ll begin to feel comfortable in your life.
How long will therapy last?
This all depends on your story.
We tailor each treatment episode to your individualized need.
Do you offer telehealth?
Yes, currently, we are seeing patients in person and through video.
We have a super easy, HIPAA-compliant, confidential patient portal through which you can join your teletherapy session.
Once we schedule a session, we’ll send you a patient portal link.
What’s your training?
I’m a licensed professional counselor in Pennsylvania and Kentucky and have been providing counseling services since 2005.
I completed intensive training in Dialectical Behavioral Therapy and am certified in Pennsylvania to treat mental health and addiction concerns.